1:  Where is your warehouse address ?

A1: Our HKG warehouse address is: Flat 5A, 3/F, Join In Hang Sing Centre, No. 2-16 Kwai Fung Crescent, Kwai Chung, NT, HK.

2: As a shipper, what documents we need to ship out the documents?

A4: Regulated Agent (“RA”) is an agent, freight forwarder or any other entity which conducts business with an airline operator, meets the requirements of the Hong Kong Aviation Security Programme and has registered with the Civil Aviation Department. To be an RA, the agency had to develop and implement a security programme which includes details of the agent's cargo operating procedures for meeting the requirements of the Regime and security training to be provided to operating staff to familiarize with the operations of the Regime. Also the Regulated Agent has to ensure that all their staff are familiarized with the Handling Procedures for Regulated Agent Regime (RAR). And we HFL is certainly a Regulated Agent.

5. How does the Regulated Agent Regime affect a consignor?

A5: Under the regime, a Regulated Agent or an airline operator is required to apply security control measures on consignments of air cargo received from shipper who is not a Known Consignor unless the goods are exempted cargo.

6. If I am a shipper, how can I become a Known Consignor?

A6: Under the regime, a Regulated Agent or an airline operator can recognise a consignor whom it has established business as Known Consignor by:

        •  Establishing and registering the identity and address of the consignor and the agent authorized to carry out deliveries on his behalf; and

        •  Requiring the consignor to sign or enter into the business contract a declaration declaring that

        • i. the cargo consigned by him will not contain any explosive or incendiary device; and

        • ii. he has made his best endeavour to protect the consignments against unauthorised interference during preparation, storage, and transportation

        • iii. he agree that the packaging and contents of his consignments may be examined  for security reasons.

        • iv. he employs reliable staff to prepare the consignments

If you have a business account with we HFL, you can request us to recognise you as a Known Consignor. We recognize you thereafter and assign you a Known Consignor code.  You should apply this code for identification of your status in the shipping documents when you tender your cargo for shipment.

7. If I become a Known Consignor, what should I do when I tender my cargo to the Regulated Agent or airlines?

A7: You should ensure the security integrity of your cargo during preparation, storage and transportation until they are received by HFL. Your cargo should also be accompanied with shipping documents containing description of the contents and quantity of your cargo sufficient for customs clearance as well as your Known Consignor code for identification.

8. What is Exempted Cargo ?

A8: Certain cargo is exempted from security controls. They include cargo designated to be carried on board cargo only aircraft, transfer air cargo (cargo making connections with different flights), human remains, live animals, bona fide life-saving materials and items less than 6.3mm thick. For details, please check with your Regulated Agent or airline.

9. What is DG (Dangerous Goods) ? How to classify the cargo not a DG?

A9: Dangerous Goods are articles or substances which are capable of posing a significant risk to health, safety or property when transported by air. For details and definition according to HK Government, pls see http://www.cad.gov.hk/english/faq.html#dg

10. What is Letter of Credit ?

A10: Letter of Credit is what we usually call “LC”. It is essentially a letter from a bank guaranteeing that a buyer's payment to a seller will be received on time and for the correct amount. It is o ften used in international transactions to ensure that payment will be received. To know more, please click here: http://www.sitpro.org.uk/trade/lettcred.html

11: What is a Bill of Lading?

A11: It is a document of title, without which, delivery of the goods cannot normally be obtained. People always use “B/L” as the abbreviations of this document.

In the early days of trading, merchants actually accompanied their cargo onboard the ship. Thus, contract was not really necessary entered between shipper and shipmaster who as also shipowner in most of the case. It was until the middle of 11th century, a practice of registering cargo onboard ship using a book of lading was adopted.

By the middle of the 15th century, it was less common for a merchant to accompany cargo at sea, and so the appropriate page was torn from the book of lading and given to the merchant as receipt for the cargo. The merchant or any person who had bought this receipt from the merchant then came onboard at the end of the voyage for cargo delivery. If this receipt matched with that of the other half on the book of lading, the cargo would be released. From this, it evolved the idea of Bill of Lading which represents the title of goods, and this title can even be transferred to other parties but signing it over to that person.